Game Day Guide

The 2020 CFP National Championship Game Day Guide provides comprehensive details to help you with your national championship game experience. Information includes:

Important Contact Information
Welcome to Mercedes-Benz Superdome
Game Day Schedule and Parking
Parking and Tailgating Policies
Stadium Security and Bag Policies
Stadium Information
Tickets
Stadium Seating
Alcohol Policy
Guests with Disabilities
For Parents and Children
CFP Merchandise
CFP Foundation
Playoff Green

IMPORTANT CONTACT INFORMATION

EMERGENCIES

T: 504-587-3900
ASM Global offers a text messaging system that allows patrons to submit issues or concerns via text message. If a patron inside the facility wants to report an issue or concern during an event, he or she should send a text message to 69050 using the keyword NOLA followed by a space, then the issue and location. Building personnel will monitor messages as they are received and will respond accordingly.

FIRST AID
If you need help to reach a specific First Aid location, please call 504-587-3900. Extensions are listed below:

Plaza Level: Section 134 (ext. 8909)
Club Level: Section 277 (ext. 8919)
Terrace Level: Section 505 (ext. 8958)
Terrace Level: Section 535 (ext. 8959)
Champions Square and Club XLIV Lobby (ext. 3650)

GUEST SERVICES STATIONS

Gates A, C, E, and G on the Plaza Level
Gates A, C, E and G on the Loge and 300 Suite Levels
Gates C and G on the 400 Suite Level
Gates A, C, E and G on the 500 Terrace Level
Gates C and G on the 600 Terrace Level

GUEST SERVICES HOTLINE
T: 504-412-7755

LOST AND FOUND
T: 504-412-7755

LOST AND MISSING PERSON(S)
T: 504-587-3900

STADIUM 24/7 SECURITY
T: 504-587-3900

TOWING SERVICES
T: 504-522-8123

WHEELCHAIR ASSISTANCE
T: 504-587-3826

GAME DAY SCHEDULE AND PARKING
10 a.m. – Halftime	Ticket Services Lower Gate A
Noon – 4:30 p.m.	Allstate Championship Tailgate Plaza Jax Brewery Lot/Woldenberg Park
1 – 3 p.m.	Championship Family Parties Playoff Fan Central, Ernest N. Morial Convention Center
2 p.m.	Parking Lots Open to Public with Passes
3 – 6 p.m.	Champions Square Mercedes-Benz Superdome
4 p.m.	Stadium Open to Public
7:15 p.m.	2020 College Football Playoff National Championship Mercedes-Benz Superdome (on ESPN)

All times listed in CT.

UPDATED GAME DAY PARKING INFORMATION FOR PERMIT HOLDERS

Champions Garage Entrance

East: Take I-10 West to Mercedes-Benz Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Mercedes-Benz Superdome), take U-turn (towards Mercedes-Benz Superdome) on Poydras St., turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to garage.

South: Take Bus. 90/Westbank Expressway to Mississippi River Bridge, exit at O’Keefe Ave., turn left on Girod St., follow traffic police direction to garage.

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Lot 3

East: Take I-10 West to Mercedes-Benz Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Mercedes-Benz Superdome), take U-turn (towards Mercedes-Benz Superdome) on Poydras St., turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to Lot 3 on left.

Alternate option for Lot 3 (from East) ==> Same I-10 exit and use Cleveland, but stay straight and use Basin Street (turns into Loyola Avenue), turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to Lot 3 on left.

West: Take I-10 East to the Poydras St. Exit, (merge to right lane), turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to Lot 3 in left.

South: Take Bus. 90/Westbank Expressway to Mississippi River Bridge, Exit at O’Keefe Ave., turn left on Girod St., follow traffic police direction to Lot 3 on left.

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Lot 3A

From East - Take I-10 West…
Exit Orleans Avenue or Canal Street Exits and head westbound
Turn left onto South Galvez
Turn right onto Julia Street
Follow signs under US90 overpass towards Howard Avenue
Proceed eastbound on Howard Avenue
Lot 3A on right

From West - Airline Drive (changes name to Tulane Avenue)…
Turn right onto South Galvez
Turn right onto Julia Street
Follow signs under US90 overpass towards Howard Avenue
Proceed eastbound on Howard Avenue
Lot 3A on right

From Uptown – South Broad Street (northbound)…
Turn right onto (old) Poydras
Turn right onto South Galvez
Turn right onto Julia Street
Follow signs under US90 overpass towards Howard Avenue
Proceed eastbound on Howard Avenue
Lot 3A on right

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Garage 1 (Lanes A, B, C)

East: Take I-10 West to Mercedes-Benz Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Mercedes-Benz Superdome), take U-turn (towards Mercedes-Benz Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn left on Sugar Bowl Dr., follow traffic police direction to garage.

West: Take I-10 East to the Poydras St. Exit, (merge to right lane) turn right on Clara St., turn left on Sugar Bowl Dr., follow traffic police direction to garage.

South: Take Bus. 90/Westbank Expressway to Mississippi River Bridge, Exit at Camp St., proceed to Poydras St., turn left on Poydras St., take Poydras St. westbound past Mercedes-Benz Superdome/Claiborne Ave., take U-turn (back towards Mercedes-Benz Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn left on Sugar Bowl Dr., follow traffic police direction to garage.

*Eastbound Poydras St. - right lane only can turn right on Clara St., turn left on Sugar Bowl Dr., follow traffic police direction into garage.

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Garage 2 (Lanes A, B, C)

East: Take I-10 West to Mercedes-Benz Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Mercedes-Benz Superdome), take U-turn (towards Mercedes-Benz Superdome) on Poydras St., turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to garage.

West: Take I-10 East to the Poydras St. Exit, (merge to right lane), turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to garage.

South: Take Bus. 90/Westbank Expressway to Mississippi River Bridge, Exit at O’Keefe Ave., turn left on Girod St., follow traffic police direction to garage.

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Garage 2

East: Take I-10 West to Mercedes-Benz Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Mercedes-Benz Superdome), take U-turn (towards Mercedes-Benz Superdome) on Poydras St., turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to garage.

West: Take I-10 East to the Poydras St. Exit, (merge to right lane), turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to garage.

South: Take Bus. 90/Westbank Expressway to Mississippi River Bridge, Exit at O’Keefe Ave., turn left on Girod St., follow traffic police direction to garage.

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Garage 5 Lanes (A, B, C)

From East - Take I-10 West…
Take Orleans Avenue Exit
Turn right onto (old) Poydras
Turn right onto North Galvez
Turn left onto Julia Street

From Uptown - Take South Broad Avenue and head northbound…
Turn right onto (old) Poydras
Turn right onto North Galvez
Turn left onto Julia Street

From Westbank - Take US90 across Crescent City Connection bridge…
Take US90 East (exit 13B) to Claiborne Avenue
Stay on Claiborne Avenue (eastbound) and take u-turn after Gravier Street and remaining on Claiborne Avenue (westbound)
Turn right onto Gravier Street (westbound)
Turn left onto North Galvez
Left onto Julia Street

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Garage 5

From East - Take I-10 West…
Take Orleans Avenue Exit
Turn right onto (old) Poydras
Turn right onto North Galvez
Turn left onto Julia Street

From Uptown - Take South Broad Avenue and head northbound…
Turn right onto (old) Poydras
Turn right onto North Galvez
Turn left onto Julia Street

From Westbank - Take US90 across Crescent City Connection bridge…
Take US90 East (exit 13B) to Claiborne Avenue
Stay on Claiborne Avenue (eastbound) and take u-turn after Gravier Street and remaining on Claiborne Avenue (westbound)
Turn right onto Gravier Street (westbound)
Turn left onto North Galvez
Left onto Julia Street

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Garage 6 (Lanes A, B, C)

East: Take I-10 West to Mercedes-Benz Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right to Poydras St. (away from Mercedes-Benz Superdome), take U-turn (towards Mercedes-Benz Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction to garage.

West: Take I-10 East, upon approaching the Mercedes-Benz Superdome stay in the middle lanes of traffic and follow 90/Superdome signage to the Mercedes-Benz Superdome Exit, turn left on W. Stadium Dr., follow traffic police direction to garage.

South: Take Bus. 90/Westbank Expressway to Mississippi River Bridge, Exit at Camp St., proceed to Poydras St., turn left on Poydras St., take Poydras St. westbound past Mercedes-Benz Superdome/Claiborne Ave., take U-turn (back towards Mercedes-Benz Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction to garage.

*Eastbound Poydras St. - right lane only can turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction into garage.

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

Garage 6

East: Take I-10 West to Mercedes-Benz Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Mercedes-Benz Superdome), take U-turn (towards Mercedes-Benz Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction to garage.

*Eastbound Poydras St. - right lane only can turn right on Clara St., turn right on Sugar Bowl Dr., follow traffic police direction into garage.

West: Take I-10 East, upon approaching the Mercedes-Benz Superdome stay in the middle lanes of traffic and follow 90/Superdome signage to the Mercedes-Benz Superdome Exit, turn left on W. Stadium Dr., follow traffic police direction to garage.

South: Take Bus. 90/Westbank Expressway to Mississippi River Bridge, Exit at Camp St., proceed to Poydras St., turn left on Poydras St., take Poydras St. westbound past Mercedes-Benz Superdome/Claiborne Ave., take U-turn (back towards Mercedes-Benz Superdome) on Poydras St., (merge to right lane) turn right at Clara St., turn right on Sugar Bowl Dr., follow traffic police direction to garage.

Traffic patterns may be altered temporarily by police to accommodate prevailing traffic conditions at the time.

PARKING AND TAILGATING POLICIES

GENERAL PARKING
There is no general parking for vehicles, RVs, buses and limousines for the CFP National Championship. All lots surrounding the Mercedes-Benz Superdome will be pass lots only. Information regarding additional parking near the Mercedes-Benz Superdome can be found below.

PREMIUM PARKING LOTS

FIVE MINUTES FROM MERCEDES-BENZ SUPERDOME

1709 Poydras Street

NINE MINUTES FROM MERCEDES-BENZ SUPERDOME

400 Loyola Avenue

10 MINUTES FROM MERCEDES-BENZ SUPERDOME

2123 Poydras Street
400 S. Rampart Street
415 O’Keefe Avenue
334 O’Keefe Avenue

Additional parking lots can be found at premiumparking.com. Parking may be reserved online or through the Premium Parking app. Requests may be taken for larger vehicles through the website.

GO PARK LOTS

SEVEN MINUTES FROM MERCEDES-BENZ SUPERDOME

531 S. Derbigny Street

10 MINUTES FROM MERCEDES-BENZ SUPERDOME

610 O’Keefe Avenue

Additional parking lots can be found at go-parking.com.

SP+ PARKING LOTS

FOUR MINUTES FROM MERCEDES-BENZ SUPERDOME

1461 Poydras Street

SIX MINUTES FROM MERCEDES-BENZ SUPERDOME

701 S. Claiborne Avenue
1555 Poydras Street
1515 Poydras Street
300 Lasalle Street

NINE MINUTES FROM MERCEDES-BENZ SUPERDOME

1000 Poydras Street
522 S. Rampart Street

10 MINUTES FROM MERCEDES-BENZ SUPERDOME

1000 Perdido Street

Additional parking lots can be found at parking.com.

RV RESORTS

FRENCH QUARTER RV RESORT

10 MINUTES FROM MERCEDES- BENZ SUPERDOME

500 N. Claiborne Avenue
New Orleans, LA 70112
Phone: 504-586-3000
Fax: 504-596-0555
Email: stay@fqrv.com
Website: fqrv.com

THREE OAKS AND A PINE RV PARK

15–20 MINUTES FROM MERCEDES- BENZ SUPERDOME

7500 Chef Menteur Highway
New Orleans, LA 70126
Phone: 504-779-5757
Fax: 504-456-9212
Website: threeoaksrv.com

BAYOU BARATARIA RV PARK

30 MINUTES FROM MERCEDES- BENZ SUPERDOME

2541 Bayou Road
Harvey, LA 70058
Phone: 504-656-4122
Website: bayoubaratariarvpark.com

PARKING POLICIES FOR MERCEDES-BENZ SUPERDOME PASS HOLDERS
The failure of any guests to obey the instructions, directions or requests of event personnel, stadium signage or management’s rules and regulations may cause ejection from the event parking lots at management’s discretion, and/or forfeiture and cancellation of the parking pass, without compensation.

TAILGATING
Tailgating in Mercedes-Benz Superdome lots is prohibited for the CFP National Championship.

TOWING SERVICE
For towing services and assistance, please call 504-522-8123. Please raise your car hood and/or notify an officer at any lot entrance.

DROP-OFF AND PICK UP AREA
Guests can utilize the drop-off and pick up area at the taxi drop-off zone on 1500 Poydras Street.

RIDESHARE
Rideshare drop-offs and pick-ups will be in a designated area on Poydras Street at curb lanes from S. Claiborne Avenue to S. Broad Street.

PUBLIC TRANSPORTATION
Guests are encouraged to take public transportation. A public transportation stop is located on Poydras Street across from Gate A Ground Level.

TAXIS
There will be a taxi zone located in front of the Superdome at 1500 Poydras Street.

STADIUM SECURITY AND BAG POLICIES

To enhance public safety, Mercedes-Benz Superdome and the College Football Playoff have created the following security policies for the 2020 College Football National Championship.

CLEAR BAG POLICY
A clear bag policy will be enforced at the 2020 College Football Playoff National Championship. All guests and items are subject to physical inspection by security personnel. Any guest who does not agree to this search will be restricted from entering the premises. Each member of a family, including children, would be allowed to carry an approved clear bag and a clutch purse into Mercedes-Benz Superdome and all CFP events.

In compliance with Mercedes-Benz Superdome Bag Policy, the College Football Playoff prohibits all bags, backpacks and other carriers from being brought into the stadium with the following exceptions:

Clear plastic bag (12" X 6" X 12")
One-gallon clear plastic bag
Clutch with shoulder strap or wrist strap not to exceed 4.5" X 6.5"
An exception will be made for medically-necessary items after proper inspection and tagging

There will be no storage on site for bags at the national championship game. Please follow the Clear Bag Policy listed above for all CFP events.

Non-clear diaper bags are prohibited. A clear diaper bag (no larger than 12" X 6" X 12") is permitted.

2020 CFP National Championship Parking Map

PROHIBITED ITEMS

All guests and items are subject to physical inspection by security personnel. Any guest who does not agree to this search will be restricted from entering the premises.

For the safety of all guests, the following are not allowed in the Mercedes-Benz Superdome:

Bags that are not clear, vinyl or PVC and exceed 12" X 6" X 12"
Clear backpacks, clear cinch bags and clear fanny packs
Small clutch bags that are larger than 4.5" X 6.5"
Non-clear diaper bags
Weapons and firearms (including pepper spray)
Fireworks and contraband
Pets other than service animals
Banners/signs/flags that are commercial, political, obscene in nature, or obstruct another guest’s view or any existing Superdome signage. Venue management reserves the right to remove banners/signs/flags at any time.
Beach balls
Bottles, cans, containers or coolers (except for guests with medical or dietary needs)
Outside food or beverage
Video and audio recording devices
Cameras with professional lenses exceeding 6" and GoPros
Drones or UAVs (unmanned aerial vehicles) of any kind
Smoking and e-cigarette usage
Laser pointers
Artificial noisemakers
Poles or sticks of any kind, including selfie sticks
Any item deemed dangerous or inappropriate by venue management

CODE OF CONDUCT

Superdome management and staff are committed to creating a safe, comfortable and enjoyable experience for all. Any conduct detrimental to the safe and proper operation of an event such as, but not limited to, abusive language, threats, assault, vandalism, theft and all other inappropriate actions will result in immediate eviction from the premises or arrest and prosecution as appropriate. Patrons are encouraged to report all such behavior to any Superdome team member.

The following behaviors or activities are causes for eviction from the Superdome:

Use of profanity or unacceptable language of any type
Possession of illegal or unauthorized items
Inappropriate or offensive attire
Public intoxication
Entering or attempting to enter any “off limit” area, such as stage area, backstage, or restroom of the opposite sex
Fighting or instigating a physical or verbal altercation
Verbally abusing, threatening, or intimidating other patrons or building employees
Throwing objects of any type
Possession of stolen or counterfeit tickets
Possession of any unauthorized banners or signs
Attempted resale of tickets
Any other conduct deemed inappropriate by venue management will also result in eviction.

ENTERING THE PLAYING FIELD

Guests are reminded that attempting to enter or access the playing field without the proper credentials will be considered trespassing, which is grounds for immediate ejection and arrest.

STADIUM INFORMATION

ATMS

Gate A (Ground) Level
Gate A Plaza (100) Level
Gate C Plaza (100) Level
Gate G Plaza (100) Level
Gate A Loge (200) Level
Gate E Loge (200) Level
Gate C Terrace (500) Level
Gate G Terrace (500) Level

ENTRANCES
Stadium doors will be open to the public at 4 p.m.

FIELD ACCESS
Access to the field is not permitted to guests of Mercedes-Benz Superdome without proper credentials.

FIRST AID
If you need help to reach a specific First Aid location, please call 504-587-3900. Extensions are listed below:

Plaza Level: Section 134 (ext.8909)
Club Level: Section 277 (ext. 8919)
Terrace Level: Section 505 (ext. 8958)
Terrace Level: Section 535 (ext. 8959)
Champions Square and Club XLIV Lobby (ext. 3650)

FOOD AND BEVERAGES
Food and beverages are available for purchase during all Mercedes-Benz Superdome events. Outside food and beverages are not allowed in the Mercedes-Benz Superdome.

GUEST SERVICES

Guest Relations kiosks are located throughout Mercedes-Benz Superdome and can be used to assist any guest to solve a myriad of issues. For any questions or concerns during an event, please contact the nearest Guest Relations Representative (i.e. usher, ticket taker or public safety personnel). Guests requiring any ADA services should contact the ADA facilitator at 504-587-3826. The central location is at Gate A Plaza Level. Kiosks can be found in the following locations:

Gates A, C, E, and G on the Plaza Level
Gates A, C, E and G on the Loge and 300 Suite Levels
Gates C and G on the 400 Suite Level
Gates A, C, E and G on the 500 Terrace Level
Gates C and G on the 600 Terrace Level

LOST AND FOUND

For lost and found information during an event, patrons should visit the Guest Relations Center, located at Gate A Plaza Level or call 504-412-7755. Guests can inquire about a lost item after the game through the lost and found form on the Superdome’s website or email lostandfound@asmneworleans.com if you are unable to complete the form online.

RE-ENTRY POLICY
Re-entry is not permitted at the Mercedes-Benz Superdome for the national championship game. In case of emergency, guests can contact the ticket taker and/or security supervisor at the nearest gate.

RESTROOMS
There are 68 women's, 68 men's, and eight family restrooms located throughout the Mercedes-Benz Superdome. All restrooms are ADA accessible.

SMOKING
Smoking is prohibited by law inside the Mercedes-Benz Superdome.

LIGHT SHOW

Help us light up Mercedes-Benz Superdome on Game Day! Make sure you’re in your seats with your phones ready before 6:45 p.m. on Monday, so that you can be a part of the first pregame light show in College Football Playoff history.

TO PARTICIPATE:

Download the latest version of the CFBPlayoff mobile app, available in the App Store and Google Play.
Launch the CFBPlayoff mobile app.
Click “CFP Lights”
Click Accept & Continue
Enable microphone
Enable camera
Enjoy the show!

TICKETS

ACCESSIBLE SEATING
Patrons of the 2020 College Football Playoff National Championship can exchange their valid game ticket for an ADA accessible ticket at Guest Services booths located inside of Mercedes-Benz Superdome on January 13. Inventory is limited and distributed on a first come, first served basis. Guest Services booths are located on the Plaza, Loge and 300 Levels are located near Gates A, C, E and G. On the 400 and Terrace levels, Guest Services Desks are located near Gates C and G.

AUTHORIZED TICKET DISTRIBUTIONS
The College Football Playoff, including its sponsors and stakeholders, Playoff Premium, the New Orleans College Football Championship Host Committee, CFP-RSVP, Ticketmaster (Fan-to-Fan Ticket Exchange) and participating teams and conferences, are authorized ticket distributors. All persons are advised to purchase tickets only from authorized ticket distributors.

BOX OFFICE/TICKET RESOLUTIONS
Box office windows are located at Lower Gate A and open at 10 a.m. on game day. For CFP ticket questions, please call 469-706-9010 or email tickets@collegefootballplayoff.com.

PLAYOFF PREMIUM
The Playoff Premium program features four levels of packages that include game tickets, pregame hospitality, parking and other amenities. Private VIP suites with standard and food beverage offerings also are available through Playoff Premium. The College Football Playoff and its event experience providers Colonnade Group, Dallas Fan Fares, Elder Sports Marketing, and QuintEvents are the official Playoff Premium providers.

RESALE OF TICKETS
Fans who purchase tickets from someone other than Ticketmaster, CFP-RSVP, or participating institutions and conferences do so at their own risk. These tickets could be counterfeit. The College Football Playoff is not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through an unauthorized secondary ticket provider.

SCALPING AND PROFITEERING POLICIES
The resale or attempted reselling of tickets on Mercedes-Benz Superdome/Smoothie King Center/Champions Square property is prohibited by law. Violators will be removed from the premises and subject to arrest and prosecution as appropriate.

STUDENT-ATHLETE GUEST TICKET DISTRIBUTION
Student-athlete guests must enter on the west side of the Mercedes-Benz Superdome, through entry of Gate H for Clemson, and Gate B for LSU, via a pass list starting at 4 p.m.

TICKET POLICY
All individuals, regardless of age, require a ticket for stadium entry. Lap passes are not issued.

TICKET PRICES
Reserved seats are $425, $525, $575. $675, $775. Club seats are $875.

STADIUM SEATING

ALCOHOL POLICY

No alcohol may be brought into Mercedes-Benz Superdome.
Guests that are intoxicated or are perceived to be intoxicated will be denied entry into Mercedes-Benz Superdome. Guests must be 21 years of age or older and in possession of valid government issued identification to purchase, handle, or consume alcoholic beverages at Mercedes-Benz Superdome.

There is a maximum of two (2) alcoholic beverages per purchase. All alcohol sales will be discontinued at the end of the third quarter or earlier at Mercedes-Benz Superdome management’s discretion.
Guests providing alcohol to minors will be ejected and subject to arrest.
Guests possessing alcohol, who do not have proof of being at least 21 years of age, will be ejected and subject to arrest.

Drunk and disorderly conduct or violation of any alcohol policy will result in ejection from Mercedes-Benz Superdome without refund and the violator(s) may be subject to arrest.
Excessive consumption of alcohol is prohibited.
Alcohol purchased at Mercedes-Benz Superdome is not to be removed from Mercedes-Benz Superdome.
Stadium management reserves the right to change policies or procedures at any time without notice.

GUESTS WITH DISABILITIES

ADA PARKING AND DROP-OFF LOCATIONS
Limited ADA Parking is available on a first-come, first-served basis in Garage 6 for $50. An ADA placard is required for parking. A drop-off location is also available at 1500 Poydras Street.

ASSISTED LISTENING DEVICES
Complimentary hearing assistance devices are available at the Guest Relations Center located at Gate A on the Plaza Level. Identification is required in order to check out the device. At Champions Square, assisted listening devices are available at the Guest Services tent, which is located at Lasalle Street, outside of Opening Act. Identification will be returned to the patron upon return of the device following the event.

Requests for aid and service should be made at least 10 business days prior to event. The ADA Facilitator may be unable to fill a request if made less than 10 business days in advance of an event. The ADA Facilitator can be contacted at 504-587-3826 or via email: ada@asmneworleans.com.

CLOSED CAPTIONING
Closed captioning is available for guests at Mercedes-Benz Superdome. For more information on closed captioning, please visit one of the Guest Service stations.

ACCESSIBLE SEATING
Patrons of the 2020 College Football Playoff National Championship can exchange their valid game ticket for an ADA accessible ticket at Guest Services booths located inside of Mercedes-Benz Superdome on January 13. Inventory is limited and distributed on a first come, first served basis. Guest Services booths are located on the Plaza, Loge and 300 Levels are located near Gates A, C, E and G. On the 400 and Terrace levels, Guest Services Desks are located near Gates C and G.

ELEVATORS
The following elevators are available for ADA use: 1, 2, 2A, 3, 4, 6, 7A, 8A, 9, 11 and 12.

GUEST SERVICES HOTLINE
ASM Global offers a text messaging system that allows patrons to submit issues or concerns via text message. If a patron inside the facility wants to report an issue or concern during an event, he or she should send a text message to 69050 using the keyword NOLA followed by a space, then the issue and location. Building personnel will monitor messages as they are received and will respond accordingly.

SERVICE ANIMALS
Only service animals with proper identification are permitted into Mercedes-Benz Superdome. All other animals are prohibited.

WHEELCHAIR ASSISTANCE
Wheelchairs are available for guests and can be checked out for the duration of events at the Mercedes-Benz Superdome. Wheelchairs may be checked out at the Guest Relations Center located at Gate A Plaza Level. In exchange for the issuance of a wheelchair, you will be required to submit identification. For temporary wheelchair transportation throughout the venues, please request assistance for the nearest ADA greeter or Guest Services representative.

FOR PARENTS AND CHILDREN

BABY CHANGING STATIONS
Changing stations are available in the restrooms at the following locations:

Plaza Level at sections 105 and 123
Loge Level at sections 207 and 249
400 Suite Level across from Suites 401, 432, 433 and 464
Terrace Level at Sections 504 and 534

DIAPER BAGS
Following the clear bag policy, a clear diaper bag (no larger than 12" X 6" X 12") is permitted. Non-clear diaper bags are prohibited.

FORMULA OR MILK
Parents with small children may bring bottles of formula or milk inside the stadium.

NURSING STATIONS
Rooms for nursing mothers can be found at the following Mercedes-Benz Superdome sections:

Plaza: Section 150
Loge: Section 341
Terrace: Section 635

STROLLERS
Strollers are allowed into the Superdome. Patrons may check in strollers at the Guest Relations Center, located at Gate A Plaza Level. Patrons may keep strollers with them in the seating areas as long as it does not impede walkways or sightlines of other patrons.

CFP MERCHANDISE

Official CFP National Championship apparel will be available at Mercedes-Benz Superdome. Hundreds of items will be available for sale, including items from the Exclusive Stadium Collection, jerseys, t-shirts, hats and novelty items for men, women and youth.

SOUVENIR PROGRAMS
The College Football Playoff National Championship official souvenir program will be available for purchase at various locations throughout the Superdome for $15.

2020 CFP National Championship Game Program

2020 CFP National Championship Game Program

MERCHANDISE/RETAIL LOCATIONS INSIDE THE STADIUM
Official CFP merchandise can be purchased throughout the stadium on the main concourse, upper concourse and within the clubs:

PLAZA LEVEL

Four kiosks: one at each gate
Two stores: Gate A and Pro Shop

200 LEVEL

Two kiosks: Loge A and Loge E
Four stores: Claiborne and Bienville: sections 306/307 and 330/331

TERRACE LEVEL AND 600

Two kiosks: Loge A and Loge E
600 level: two locations

TRAILERS

Gate A
Gate C
Pro Shop
Poydras Street